Showing posts with label souravmaulik. Show all posts
Showing posts with label souravmaulik. Show all posts

Friday, October 25, 2013

PAIN



A gust of wind swept away the photograph from her hand. One step and the sea swallowed her "pain".

THE WINDOW


Sourav woke up from his deep slumber. No one could have woken him up; it was quiet – too quiet for comfort. He sat up and opened his transom window, DEAD silence.

Thursday, October 17, 2013

Wednesday, October 16, 2013

GOLD DIGGER



Trust me “She” said, it will be different this time. He meekly offered her his heart which “She” swallowed whole.

Society



I saw him standing alone at the bus stop, sobbing uncontrollably. I went up and comforted him. Unfortunately I was also very poor, so I snatched his briefcase and vamoosed.

Monday, October 14, 2013

Sunday, October 13, 2013

TIME

SHE picked up her pen, fingering the pea-sized lump underneath her breast, regretting the TIME when she decided not to undergo a mammogram.

Saturday, October 12, 2013

Glitzy Lights



The Page 3 society seemed strangely prophetic of her own - the same exaggeration of violence and sensationalism, the same “alphabets” of (un)reason and the fictionalization of experience.

Pretty Woman

Her Skin was Pale, with a light tinge of Pink in her cheeks. To Him, it seemed like she was always blushing.

Friday, August 5, 2011

Major Reasons for the failure of CRM

After Reading different blogs, watching demo versions of softwares, listening to different people i have discovered some of the Major Reasons for the failure of CRM. They are as follows:-

Strategy Errors- This type of errors occur because
a-of the absence of right leadership
b-A business leader needs to be in charge of the CRM effort. A successful CRM is basically a major business initiative
c- Quite often the strategy is hazy and not clearly sketched out

A perfect CRM strategy and vision need to anticipate and define what customers are going experience at each touchpoint, and how will they be handled at each touchpoint. The vision needs to be clear to everyone. Problems occur when an Organization's business constituents have differing expectations of the benefits of CRM.
CRM strategy and business strategy are not properly aligned

CRM is an expensive way to automate inefficient or ineffective processes.

Companies get better results from CRM when they begin by focusing on sales processes:

Customers not consulted

Implementation Errors
Inability to link channels
People errors
Introducing CRM simultaneously to thousands of employees.

It's easy to want to do too much, too fast. Get it right first with a small team of employees chosen to represent a cross-section of your company. Choose an initial project that can make a dramatic difference, with clear key performance indicators. Strong pilot results will help you avoid the next pitfall:
Changing the system, but not the people
Process errors


To avoid the pain of revision, some companies don't take the opportunity to re-engineer and optimize their processes. They look to CRM as a patch rather than an opportunity from the ground up to increase customer satisfaction, revenue, service and overall productivity.


Technology Errors that is double entry of Data

Often marketing, sales and service departments already have different types of CRM software, from different vendors, to track the same customers. As a result, these departments can't share data, and have redundant support and administration costs.


Customer Management Errors
Customers do not get to experience the new benefits.

Monday, May 2, 2011

"Rot in hell OSAMA"

American President Barack Obama today announced Osama Bin Laden’s death in a subtle manner Ordinary Americans took to the streets, celebrating the news. They were frustrated, having waited nearly a decade to capture al Qaeda’s ideological guru.
Osama Bin Laden considered himself as a radical prophet-preacher a Jihadist firing off Islamic fatwas one minute and RPGs the next.His life in some way or the other taught us a very harsh lesson


The ghastly act of 9/11 shattered the lull of the post-Cold War era, highlighting the super-power’s vulnerability to the modern world. America to some extent was responsible for the creation of this monster, they funded and financed the jihadi operations in Afghanistan during the Russian Invasion by providing them with arms and money, they did not expect these very jihadis whom they had financed to recoil and strike their very benefactor.

Ever since 9/11 there have been trillions and trillions of dollars spent to strengthen defenses, fighting the "axis of evil", but something more serious has happened during this period of 10 years , a sort of fear psychosis has developed among the citizens of the world where an unclaimed bag, a torn wire, an unattended car all resemble a bomb, people's privacy has been violated, country's sovereignties have been violated , thousands of people have been killed, in the midst of all these we have our very own "RATTLESNAKE" PAKISTAN , Pakistan is the biggest aid-getter of America in the war against terrorism- thats a surprise since Pakistan itself is a terrorist country , for decades Pakistan has grown and exported terror to India, but no one seemed to take notice, America considered Pakistan to be a strategic asset and hence did not take any action against it , It is only after 9/11 that the world began to seriously take note of Pakistan's terror exports, but alas! they were let of the hook every time , now this is not an article about Pakistan bashing but the ground reality is that OSAMA BIN LADEN'S Radical ideology has seeped into the conscience of the Pakistanis , they need to be cured from it or else its doomed, By the killing of Laden we cannot afford to think we have killed TERRORISM , kill the thought that created Osama, terrorism will automatically be killed
"LADEN KO MARNE SE KUCH NAHI HOGA
USKI SOCH KO MAARO
AATANK KHUD BA KHUD KHATAM HO JAYEGA"

To the earth, I was the master,

Till my greed turned into disaster;

And now I die in my youth,

For what I always thought was the truth.



Thirsty, drenched, lying on the ground,

Bleeding, waiting for the death to hound;

Countless others who died just before,
are asking me the reasons for.



There is no flesh, there is no bone;

In its prime, my story is gone;

Above me, the sizzling sun mocks,

Deep below the pinching rocks.



Where are the Mullahs, where is the fun,

Where is the heaven, where are harems;

That all was a bluff, now I know,

But I had just come, and now I go.-Dr. Sanjeev Kumar